FAQ's
Frequently Asked Question
Manufacturing custom clothes, especially as a start-up apparel brand, is a complex process in the big and competitive industry of Apparel.
You may have many questions and considerations as a new apparel entrepreneur. Our Frequently Asked Questions (FAQ) can answer some essential and fundamental questions regarding apparel manufacturing and our company ‘SLC’.
Therefore, our FAQ page will help you answer your essential queries about our products, services, company policy, etc. Please make sure you check our FAQ page thoroughly before contacting us.
General
We provide the service of smaller minimums orders of 50 pieces per design to apparel companies and brands all over the world. So they can start their company with unique designs and market them to get more orders. This small quantity also avoids sampling hassles for brands wanting to order more, but first, they need to check the market for their designs.
We provide the service of smaller minimums orders of 50 pieces per design to apparel companies and brands all over the world. So they can start their company with unique designs and market them to get more orders. This small quantity also avoids sampling hassles for brands wanting to order more, but first, they need to check the market for their designs.
We prefer to satisfy the Client by both the Apparel quality and the order process’s timeliness. Still, this part requires your cooperation, which is why it is good if the customer promptly replies to everything we ask for. The duration of the order receives also depends on the quantity and process complexity of the order.
Sixo offers quantity discounts and promotional discounts that are seasonally introduced for our regular customers. By quantity discount, we mean the more overall garments you order of the same design, the less each garment will cost.
If you are trying to order only 30 or 50 shirts, try increasing your quantity of shirts to 100, 200, or even 500. And see the difference in price per piece.
Yes, you can order a sample before ordering. Pre-production samples are produced the same way as all the garments will eventually be produced in large-scale Production. We can accommodate your request during Production if you would like a sample before putting in the actual production order.
Still, we will have to charge for the sample shipment and ask you to make a reasonable deposit to ensure that you are serious about ordering the same garment. We provide both prototyping and sample production services.
The website list is not our complete selection of customizable apparel products. Cut and Sew Apparel has partnered with several apparel suppliers, and we have access to numerous types of products and materials. You can see our portfolio section for more ideas about our Manufacturing.
If you do not see what you want, please let us know, and we will arrange it according to your order. We manufacture high-quality, customizable products precisely according to our Client’s specifications.
No, you cannot bring your raw material or garments. Because we work on creating Apparel from scratch, we offer you 100% quality assurance on all the products we manufacture. So that, when you order your custom-made clothes, we can assure you of high-end quality products.
Further, our Production takes place in Pakistan, so it is expensive for a customer to ship the fabric, and more cost-effective to buy it from here.
You will always receive proof of your order from Cut and Sew Apparel before it is put into Production. We do not print, embroider, sublimate, or create anything without your express or written approval, and we will try to show as many pictures as you want until you are satisfied and give us the go-ahead with the Production.
You will always receive proof of your order from Cut and Sew Apparel before it is put into Production. We do not print, embroider, sublimate, or create anything without your express or written approval, and we will try to show as many pictures as you want until you are satisfied and give us the go-ahead with the Production.
If you do not need any changes to your proof, reply to the email and let us know that you approve your proof for Production. We do not move forward with the production order until we have received written approval of proof from our Client.
Technical
We Accept All Major Payment Methods Including WESTERN UNION , MONEY GRAM , BANK TRANSFER , XOOM ETC
The shipment cost would depend mostly on your ordering quantity and the product type. The prices we quote include shipment; hence, when you send us the designs for a quote, we will be able to give you an actual cost inclusive of everything.
DHL, FedEx, and Sky net Couriers are our primary shipping and delivery carriers. DHL and FedEx Priority mail may take up to four to five days to arrive, and DHL Parcel Post can take two weeks to arrive within USA or Canada and up to two to three weeks to HI and AK. We might also use different courier services which seem best for the delivery location.
We provide our customers with strict quality-controlled goods without exemption according to Sixo quality standards. Once the customized goods have been shipped, we do not accept refunds or returns. So you can ask for pictures, video conference or visit our website to check the order quality.
You can make any changes on the garments as long as the order is with us, but once it is shipped, we can still make the changes, but you will have to pay for the shipment and re-shipment of the garments.
Yes, we are proud to introduce our 100% quality guarantee policy for all our products. We offer 100% quality assurance; not a single piece will be defective. If you order 100 pieces, you will get 100 pieces that are accurate as per your description. Our 100% quality guarantee policy includes:
No whole in any fabric/garment.
No loose threads.
No stitching errors.
100% preshrunk.
No stains.
No printing mistakes.
According to provided sizes with 1-inch tolerance.
Quality packing.